Saturday, August 21, 2010

Have problems with telemarketer?


Here are a few tips and tricks about how to not losing your temper into these unlucky persons (whom work as telemarketer).
Well, i've been there, done that as tele marketer, also as person on the other side.
And as i'm currently on the other side, i have a few tips to handle these tenacious by training persons.

1. Threat them.
We usually ignoring them by turn down the phone, well i'm not suggesting it. Here what was i done before, when a bank's telemarketer tried to offer me a credit card.
Me : hello
TM : hello mr. Eric, my name is xxx, from bank xxx, want to offer you credit card
So you're currently using a (she mention my one and only credit card)
Me : well mrs.XXX what's your complete name, your branch office?, and WHERE DO YOU GET MY CONTACT? let me tell you, i don't like people giving away my data to other people.
So please ERASE MY NAME from your list.
And from whom you get my contact again?
TM : errrrrrrr.... (she mentioned a name and a bank's name and the branch office)
Me : thank you.

later on, i called the bank she mentioned, and tell the customer service over there.
Please tell mrs (the name the TM mentioned), from branch xxx, don't try to give my data to other person. or else i'll write a letter to newspapers.




2. Make fun to the guy.
this one coming from my friend Arian 13. He suggesting to copy what the TM said.
TM : dear mr. Eric we want to offer you bla bla bla
Me :dear mr. Eric we want to offer you bla bla bla
TM : our products bla bla bla bla
Me : our products bla bla bla bla

and so on, and so on... :D


3. just say yes...
TM : bla bla bla bla
Me : yes yes yes
TM : bla bla bla
Me : yes yes yes
TM : so you interested with our product?
Me : what? can you repeat your information?
TM : so mr. bla bla bla bla
Me : yes yes yes
TM : do you understand?
Me : yes yes yes
TM : so do you interested?
Me : hmmm... let me think about it again, can you repeat again?
TM : bla bla bla
Me : yes yes yes
TM : click.

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